700 Baker Rd, Suite 104
Virginia Beach, VA 23462
Attn: Michael “Country” Higgins
To Whom It May Concern: I am writing you today to express my appreciation for the professionalism of your company. I am a single mom of four who works three jobs and cost, dependability and the quality of work may have been more of a concern to me than others. I had already determined that I wanted a Class A contractor who would have the licensing and insurance necessary to be truly responsible for their work and able to back it up in the event that a problem occurred. You membership with the Better Business Bureau was a plus for me and further gave me confidence in hiring you. The first job I needed the company to perform was to replace my shingle roof. However, Michael convinced me of the merits of choosing colors for all future projects (windows, siding, doors, etc.) and the having them approved prior to beginning any work. I have a homeowners association so that process was anything but expedient. The roofing crew showed up the agreed upon day and time and Michael was onsite to ensure everything went smoothly. They did the job and equally important did the clean up. Michael know I wanted to begin the windows and doors in a few months and waited patiently until my budget allowed for it and for me to schedule the job. He was onsite for the duration of the windows and doors to both supervise and to do the beautiful custom metal work on my windows. I have just scheduled my siding and deck to be done and am looking forward to the completion of the exterior of my home. Michael is an excellent representative of your company as his dedication, professionalism and high quality standards supersedes all others and responds quickly to any emails I would send him. It is unfortunate that I did not take before and after pictures of the work your company performed on my house but feel free to give future customers my email address if they would like to speak to a satisfied customer. I will continue to recommend Jayhawk Exteriors to my friends and colleagues as an excellent company to work with for quality, dependability and professionalism.
Theresa M. Heath (Terry)