Denny and I just wanted to say a very huge “Thank You” for your efforts on our behalf in resurfacing the exterior of our home. It turned out to be absolutely beautiful! We couldn’t be happier with the outcome. From the very first time we met with you until the project was completed we have enjoyed working with you and have appreciated your wonderful “can do” attitude.
When we first started this project you were very helpful in bringing us lots of options regarding siding. We are pleased to say we couldn’t be happier with your guidance as to color and quality of what we chose. You hung right in there with us as we went through this deliberation process. As you know, it was a year before we called you back to make as final decision. In the interim we explored knowledgeable recommendations.
Once we made the decision to go with you – it wasn’t long before you were explaining time schedules and what would be happening next. You were clear and always on top of things. As the crew started removing the EFIS we were amazed at the hard work that took place. But what was more amazing was the clean up each day to keep all of that trash down to a minimum - even to the point of vacuuming our grass each day!
As the project moved on and installation began, it was great to see the good craftsmanship of the crew. They were meticulous in their efforts and very courteous as we came and went and even asked questions. They always wanted to please. I also appreciated you checking on them and also checking with us so often to make sure we were happy with the way things were going. When you saw things that we never even saw, you did not let them slide by but instead made sure it was done correctly and to your liking.
Also, as we made some changes regarding the stone and other things you were right there to facilitate that for us. This was not an easy change but you made it seamless as you directed the stone crew and made sure they coordinated with the rest of the project.
Finally, one of the most gratifying aspects of working with you was how you followed up on the details when you had completed the project. We appreciated so much the fact that you came back and corrected little details and fixed any little problems we saw or inquired about. Although they were small and very few you never complained but had a wonderful attitude of making sure we were pleased. Well let me say – we are very pleased and would highly recommend your services to anyone. As a matter of fact, we already have as you know!
One last thought, although we have known you in a professional capacity we now feel like you are a friend as well. We are very comfortable calling you with projects we need and will need in the future. We will also gladly recommend you to anyone considering your services. However, in the interim, we hope you know that you are welcome at our home anytime.
With lots of gratitude, Ray and Denny